Super simple and user friendly. Very easy to navigate through.
Capterra
We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra
Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra
It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp
The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp
The biggest problem is the connection with the server.
GetApp
Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice
Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice
trouble understanding the estimate vs job input.
Software Advice
The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice
The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2
It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2
Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2
The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2
