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Workiz vs FieldConnect

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FieldConnect vs Workiz

Workiz vs FieldConnect Comparison

FieldConnect vs Workiz Comparison

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About Software

Workiz
Workiz is the leading field service management platform for small and medium sized businesses. it's designed by and for field service professionals, so you can trust it. more than 110,000 pros in north america use it. Field service professionals can expand their business using workiz. field service businesses can manage their scheduling, billing, payment processing, and other tasks with the help of workiz's user-friendly platform.... Read more
FieldConnect
FieldConnect is a flexible, mobile solution for field service employees, dispatchers, contractors, management, and customers. It enables field service teams by providing cutting-edge mobile solutions tailored to the needs of field service enterprises. FieldConnect has been igniting improved workflows, creating simple engaging interfaces for technicians, generating expeditious invoicing procedures for accounting, and increasing dispatcher efficiency since 2002. Dexter + Chaney, Microsoft, Sage, Viewpoint, and... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Super simple and user friendly. Very easy to navigate through.

Capterra
Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

Capterra
Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.

Capterra
Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

GetApp
Pros

Very user friendly and makes operations much easier. Great support if you run into issues or need help!

GetApp
Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.

GetApp
Cons

Wish it would allow us to function within our union terms, regular, overtime, doubletime rules/regulations.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished

Software Advice
Pros

FieldConnect had a very nice interface for both the user and the manager and had a seamless connection to our ERP

Software Advice
Cons

trouble understanding the estimate vs job input.

Software Advice
Cons

Not very customizable and reports were very limited. Also, some of the pay/timeclock features were limited.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.

G2
Pros

Field connect reduces paperwork and records all the transactions in an easy and simple way. It also helps in tracking attendance and tracking GPS.

G2
Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.

G2
Cons

App design should improve. Gps tracking can be better. And need some further updates.

G2

Workiz vs. FieldConnect Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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