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Workiz vs FieldAx

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FieldAx vs Workiz

Workiz vs FieldAx Comparison

FieldAx vs Workiz Comparison

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About Software

Workiz
Workiz is the leading field service management platform for small and medium sized businesses. it's designed by and for field service professionals, so you can trust it. more than 110,000 pros in north america use it. Field service professionals can expand their business using workiz. field service businesses can manage their scheduling, billing, payment processing, and other tasks with the help of workiz's user-friendly platform.... Read more
FieldAx
FieldAx is a cloud-based field service management solution tailored to companies of all sizes across various industries. This versatile platform, built on the Force.com framework, is specifically designed for professionals in the field service sector, including HVAC technicians, electricians, plumbers, pest control experts, roofers, and waste disposal services, among others. FieldAx encompasses a comprehensive set of tools for effective job scheduling, task management, and service tracking. FieldAx serves... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.75/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconstar-icon 5.0/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

Super simple and user friendly. Very easy to navigate through.

Capterra
Pros

This is 100% customizable to fit our needs, but just an out of the box solution, it really works! Ability to drag and drop technician schedules.

Capterra
Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.

Capterra
Cons

It's all good. No doubt routing will be coming soon.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.

GetApp
Pros

This is a great, low-cost software that is very user friendly. It's saved hours of time and the customer service and support is second to none! Would definitely recommend this to all who are looking to save valuable time and money.

GetApp
Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.

GetApp
Cons

I can't even think of any cons for this software!

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished

Software Advice
Pros

the system is so user friendly and adaptable to our needs - we needed to run a vast number of reports to keep tabs on all sorts of data, this was so easily done with the help of their Support Team

Software Advice
Cons

trouble understanding the estimate vs job input.

Software Advice
Cons

the only thing i could fault this for is its if for the system to regularly ask for a new password for security reasons, slightly annoying however its makes the system safer i suppose!

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.

G2
Pros

FieldAx's user interface is intuitive and easy to navigate, making it simple for both our office staff and field technicians to use. The great feature is the scheduling and dispatching module. It's really awesome.

G2
Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.

G2
Cons

I haven't seen any issue in it hence for me there are no dislikes. However, its work order management system has helped us keep track of all tasks and service requests. We can easily create, track, and manage work orders, ensuring that nothing falls through the cracks.

G2

Workiz vs. FieldAx Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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