Workiz vs FieldAware

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FieldAware vs Workiz

Workiz vs FieldAware Comparison

FieldAware vs Workiz Comparison

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4.2/5

Visit Website Workiz

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FieldAware

3.2/5

Visit Website FieldAware

About Software

Workiz

Workiz is the leading field service management platform for small and medium sized businesses. it's designed by and for field service professionals, so you can trust it. more than 110,000 pros in north america use it. Field service professionals can expand their business using workiz. field service businesses can manage their scheduling, billing, payment processing, and other tasks with the help of workiz's user-friendly platform.... Read more

FieldAware

FieldAware by GPS Insight offers advanced fleet and field service solutions to help you do your job better, faster, and safer. Their field service management software, FieldAware, connects and organises your office and mobile workforce, making tasks that were once difficult to do manually a breeze. It's a customizable cloud-based software that keeps track of your tasks and automates your workflow. It also stores information about past jobs and customers, provides real-time data for quicker communication, and... Read more

Rating Comparisons

Overall

4.2/5

3.2/5

Features

4.2/5

3.7/5

Customer Support

4.5/5

3.2/5

Pricing Score

4.5/5

2.8/5

Mobile App

3.75/5

2.7/5

Ease of Use

4.5/5

3.5/5

Popularity

4.3/5

3.3/5

Pros and Cons

Capterra

4.6/5

3.3/5

Pros

Super simple and user friendly. Very easy to navigate through.
Capterra

Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.
Capterra

Cons

Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra

Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.
Capterra

GetApp

4.6/5

4.3/5

Pros

Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp

Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.
GetApp

Cons

Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp

Cons

Make a mistake a
GetApp

Software Advice

4.6/5

3.3/5

Pros

Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice

Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice

Cons

trouble understanding the estimate vs job input.
Software Advice

Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice

4.6/5

4.3/5

Pros

The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2

Pros

You can enter in inspection information and keep records for each customer.
G2

Cons

Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2

Cons