Super simple and user friendly. Very easy to navigate through.
Capterra
Ahead of the leading competitors while maintaining great, affordable pricing.
Capterra
Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra
Very poor customer service. They do not reply to complaints.
Capterra
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
GetApp
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp
Its to easy to accidentally delete an invoice. Picture quality is horrible.
GetApp
Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
Software Advice
trouble understanding the estimate vs job input.
Software Advice
Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.
Software Advice
The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2
The scheduling for the day can be displayed and navigated while simultaneously booking another job. Also the software updates in real time.
G2
Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2
The least helpful is the invoices get mixed up for the job displayed. If i look at an invoice then switch to a different job and look for their invoice, the last customer invoice i looked at will appear in this customer's job. It can be confusing, I have to open all invoices listed to find the one I'm looking for.
G2
