Super simple and user friendly. Very easy to navigate through.
Capterra
If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
Capterra
Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra
No real issues can be a bit slow but more likely our internet speeds.
Capterra
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp
Commusoft is a great tool for our business, great to use and great to operate.
GetApp
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
GetApp
Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice
Much-improved features and design compared to v3.
Software Advice
trouble understanding the estimate vs job input.
Software Advice
Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Software Advice
The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2
The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.
G2
Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2
There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.
G2
