Super simple and user friendly. Very easy to navigate through.
Capterra
It's also improved by having excellent integrations with our accounting program.
Capterra
Customer service is unhelpful with a very poor attitude. Tech support is poor with a poor attitude.
Capterra
I want to be able to change the colours to indicate different types of jobs/work orders. Same with the drop down from the jobs tab.
Capterra
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
GetApp
Definitely a good value - nice offerings at the right price. Great experiences with customer service.
GetApp
Issues dialing customers while entering passcode at times. This can be frustrating when the numbers pressed are not recognized.
GetApp
It is difficult to access vendor information and for very large quotes BuildOps is more cumbersome.
GetApp
Very easy to operate and see exactly where, when and what you finished. I like of a job isn't finished unless you know why it's not finished
Software Advice
We wanted a powerful Service and Construction software platform to run our $20M Aftermarket and Turnkey Services division and BuildOps fit our needs. We were excited to partner with an organisation that listens to our needs and incorporates those needs into their platform. They are a true partner.
Software Advice
trouble understanding the estimate vs job input.
Software Advice
BuildOps does need to improve the Service Agreement module top to bottom. They are working on it and we are looking forward to the next iteration. Again, we have worked with the BuildOps Team to make the necessary improvements to the platform based on our experiences and they have listened. It's refreshing.
Software Advice
The Workiz program is simple, straightforward and easy to use. The best thing about the product is it has integrations that work well with other programs, this allows you to focus on running the business and not learning the program.
G2
More pros than cons that's for certain. Quoting alone has made my team way more effective. You can make adjustments, save them as templates, send them to customers, and check back to see who has accepted or who needs a call to follow up. We were spending SO MUCH time on quotes before and the new process saved the day.
G2
Lots of bugs and the workflow is very far from being intuitive. The system is flexible and if you're tech savvy it's very very very frustrating to my team to deal with the bugs and counterintuitive workflow.which is tough for my type of business, but they're working to improve that so I don't expect it to be an issue forever.
G2
Get the team on consensus when you choose new software. We made it a requirement but I realise now that we didn't talk it through enough. Made training probably more difficult than it should have been.
G2
