Ease of use and setup
Capterra
Extremely easy to use, Granular functionality for alerts, personalizable dashboards, Great monitoring features.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do
Capterra
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.
GetApp
Ease of usage, great support staff!
Software Advice
Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
Product enhancement of certain issues. Example, more than one email address, speed of program when changing on the dashboard.
Software Advice
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
Nothing, they suck at everything. They can't help you with anything.
G2
Customer service can be a bit lacking
G2
Everything sucks, customer service sucks, they can't help you at all. Worst company ever, customer service sucks and they charge you for additional devices. When you find out and try getting your money back they can’t help you at all and go around saying they will escalate the case. I was charged for 2 additional devices for an entire year. Try getting my money back, they never call me back.
G2