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ServicePower vs Verizonconnect

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Verizonconnect vs ServicePower

ServicePower vs Verizonconnect Comparison

Verizonconnect vs ServicePower Comparison

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About Software

ServicePower
ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more
Verizonconnect
Verizonconnect is a very comprehensive field service management software, this software has been specially developed to make field operations effective. Every feature has been designed in such a way without any error that any field businessman can use it properly for his field work and manage all his work digitally. Because this software has been created to complete important tasks like tracking, scheduling and reporting in a systematic manner. The most special feature of this software is real time tracking,... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pros

Ease of use and setup

Capterra
Pros

Extremely easy to use, Granular functionality for alerts, personalizable dashboards, Great monitoring features.

Capterra
Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Capterra
Cons

The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

GetApp
Pros

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.

GetApp
Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

GetApp
Cons

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.29/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pros

Ease of usage, great support staff!

Software Advice
Pros

Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.

Software Advice
Cons

Additional cost of programming is always a frustrating component.

Software Advice
Cons

Product enhancement of certain issues. Example, more than one email address, speed of program when changing on the dashboard.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.

G2
Pros

Nothing, they suck at everything. They can't help you with anything.

G2
Cons

Customer service can be a bit lacking

G2
Cons

Everything sucks, customer service sucks, they can't help you at all. Worst company ever, customer service sucks and they charge you for additional devices. When you find out and try getting your money back they can’t help you at all and go around saying they will escalate the case. I was charged for 2 additional devices for an entire year. Try getting my money back, they never call me back.

G2

ServicePower vs. Verizonconnect Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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