ServicePower vs Smart Service

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Smart Service vs ServicePower

ServicePower vs Smart Service Comparison

Smart Service vs ServicePower Comparison

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4.1/5

Visit Website ServicePower

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Smart Service

3.2/5

Visit Website Smart Service

About Software

ServicePower

ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more

Smart Service

Smart Service is a powerful and modern field service management (FSM) software designed with the needs of small and medium businesses in mind. The software specifically provides real-time information, guidance, and resources to field technicians so they can deliver their services timely and accurately. Smart Service automates all types of field operations, saving time and resources for businesses. The Purchase Order Supplier Management feature allows businesses to effectively manage purchase orders with supp... Read more

Rating Comparisons

Overall

4.1/5

3.2/5

Features

4/5

2.8/5

Customer Support

4.5/5

4.3/5

Pricing Score

4/5

4.2/5

Mobile App

4/5

Ease of Use

4.3/5

4.2/5

Popularity

4.1/5

Pros and Cons

Capterra

4.3/5

Pros

Ease of use and setup
Capterra

Pros

The ease of moving jobs and seeing jobs, the interaction with Quickbooks is superb. Customer Support is great, the guys are quick to fix any issues plus very helpful in explaining features.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

Cons

I bought it out right paid on it for three years and it was worthless to me on the old computer. They didn’t even have anybody that could give me a password to open it up.
Capterra

GetApp

4.3/5

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Pros

Extremely user friendly, fast and reliable, customer care is attentive and extremely helpful, we can't say enough good things about it.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Cons

My customer service experience with them was horrible. Our QuickBooks data is also corrupt from the information from Smart Service not transferring correctly.
GetApp

Software Advice

4.29/5

4.3/5

Pros

Ease of usage, great support staff!
Software Advice

Pros

Smart Service has streamlined and simplified our scheduling processes, service and billing. It has cut my paperwork down by half, allowing me to get other business tasks done that were going by the wayside.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

Cons

The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.
Software Advice

4.0/5

4.2/5

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Pros

Their customer service is so helpful. They go above and beyond to solve our issues. The software itself is so functional, ease of use is undeniable.
G2

Cons