Ease of use and setup
Capterra
The software has been great and has performed as described. The integration team has been awesome as well.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
From a technician and management perspective the platform either does not record any of your information for the day because it failed to sync or it crashes and won't log you in on the day.
Capterra
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
Customer support is the best. Nice to be able to talk to real people and have them remote in and help with issues.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
Nothing we were sold or told would work ended up working. This has been an extremely disappointing, costly and frustrating experience with SimPro
GetApp
Ease of usage, great support staff!
Software Advice
The Quote features and catalogue worked well
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
Time entering, looking back on jobs, live time costing
Software Advice
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
The program has definitely made the administration and workflow much easier. This then feeds back with good reporting. Once you understand the interconnection of each element of the app/program, it makes the communication within my division and clients much easier
G2
Customer service can be a bit lacking
G2
One thing that was difficult was the first initial setup so that it can work within our industry. There are still a few things that we need to find a work around for as our application or approach is a bit different to the general trades
G2
