Ease of use and setup
Capterra
Their system is very user friendly and I love the customization for their format.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.
Capterra
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
GetApp
Ease of usage, great support staff!
Software Advice
I like that everything can be managed in one spot.
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
It's a bit overwhelming having features I don’t use, would be nice to have the option to have sections appear or not. Ex item/part
Software Advice
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
The scheduling calendar and the employee time tracking with commission calculation is the most useful feature that saves me time.
G2
Customer service can be a bit lacking
G2
The calendar in mobile app will be useful.
G2
