ServicePower vs ServiceTrade

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ServiceTrade vs ServicePower

ServicePower vs ServiceTrade Comparison

ServiceTrade vs ServicePower Comparison

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4.1/5

Visit Website ServicePower

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ServiceTrade

3.95/5

Visit Website ServiceTrade

About Software

ServicePower

ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more

ServiceTrade

ServiceTrade is a field service software platform that offers a powerful and user-friendly business solution that helps service-based businesses operate in a streamlined manner, enhance the business experience of the customers served, and better business management. It also allows businesses to organize and access customer contact information, their service history, and ongoing projects, in addition to providing a centralized customer database. Advanced customer communication features such as real-time updat... Read more

Rating Comparisons

Overall

4.1/5

3.95/5

Features

4/5

3.5/5

Customer Support

4.5/5

4.7/5

Pricing Score

4/5

4.5/5

Mobile App

4/5

2.7/5

Ease of Use

4.3/5

4.5/5

Popularity

4.1/5

3.8/5

Pros and Cons

Capterra

4.3/5

4.6/5

Pros

Ease of use and setup
Capterra

Pros

They can just open the link and look at everything we wrote up. Our customers love the detail and the ease of use for approving quotes and for looking up their asset history on their own.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

Cons

It is a very complicated process that they hide during the demos.
Capterra

GetApp

4.3/5

4.6/5

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Pros

Our overall experience is outstanding. The ServiceTrade team is very responsive if any issue does come up.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Cons

The deficiencies are difficult to explain in a video when you're trying to do it in under a minute. On the mobile app its worse, you only get 10 seconds.
GetApp

Software Advice

4.29/5

4.6/5

Pros

Ease of usage, great support staff!
Software Advice

Pros

Service Trade is a valuable tool to help manage our business from intake to invoicing.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

Cons

I would like to see all the add on features (Parts Ledger & Timecard) to be accessed through the main software website/Mobile app. We also need affordable solutions to integrate with other 3rd party Facility Management Software. (Service Channel, Corrigo, Simple FM, Ecotrak).
Software Advice

4.0/5

4.5/5

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Pros

ST is a program with enormous customization and utilisation opportunities. The messaging to customers is very user friendly and provides a comprehensive experience.
G2

Cons

Customer service can be a bit lacking
G2

Cons

ST is such an open platform that there is a lack of best practices and requires purchasing additional support to customise things to your company. There is a constant roll out of new features that require you to constantly update your own practices, which is time consuming and costly.
G2