Ease of use and setup
Capterra
We were very excited to get started with a package that seemed like it would be a powerful tool to reduce our office work.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
The integration to Quickbooks online always has issues. The balance between programs is always wrong.
Capterra
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found.
GetApp
Ease of usage, great support staff!
Software Advice
The features of the system and integration with other software.
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
The customer service made me feel like our account wasn't a priority. They also removed tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change.
Software Advice
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
The ease of use to schedule, dispatch and bill for services as well as the automation's feature to automate tasks and events both internally and externally.
G2
Customer service can be a bit lacking
G2
Filtering for data and getting accurate data in reports or lookups is sometimes difficult.
G2
