ServicePower vs Sera

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Sera vs ServicePower

ServicePower vs Sera Comparison

Sera vs ServicePower Comparison

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4.1/5

Visit Website ServicePower

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Sera

4.24/5

Visit Website Sera

About Software

ServicePower

ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more

Sera

Sera is a systematic and high-tech field service management software designed primarily for industries such as HVAC, plumbing, and electrical. The software has proven to be very beneficial for users, allowing them to accurately schedule work orders and assign technicians to important tasks. Using this software allows for quick and accurate estimation and business strategy formulation, making it very easy to send custom proposals to customers. The software also provides detailed reports and dashboards, giving... Read more

Rating Comparisons

Overall

4.1/5

4.24/5

Features

4/5

3.4/5

Customer Support

4.5/5

4.8/5

Pricing Score

4/5

4.4/5

Mobile App

4/5

Ease of Use

4.3/5

4.4/5

Popularity

4.1/5

4.2/5

Pros and Cons

Capterra

4.3/5

4.6/5

Pros

Ease of use and setup
Capterra

Pros

This is a very easy-to-use platform, easy to train and implement.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

Cons

Need to be able to edit the booking windows.
Capterra

GetApp

4.3/5

4.6/5

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Pros

Sensitive content was the best thing that SERA has. She is the best and made a very difficult transition much better.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Cons

I disliked that the job summary from previous work down prior to Sera was not available.
GetApp

Software Advice

4.29/5

4.6/5

Pros

Ease of usage, great support staff!
Software Advice

Pros

It is so easy to use and easy to navigate. I love NOT having to map and consolidate jobs, that Sera does it for you!
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

Cons

I do not like that info didn't carry over from old system, so we are still using the old system and working out of both is not ideal and more time consuming.
Software Advice

4.0/5

4.3/5

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Pros

Support staff is great. System is easy to use. Accessible from the desktop to tablets to cell phones. Zapier triggers are great - need more.
G2

Cons

Customer service can be a bit lacking
G2

Cons

There is no published roadmap. We don't know if we should invest in developing external (or connected) functionality or not. It would help to have a report writer to develop custom reports.
G2