Ease of use and setup
Capterra
The functions of being a dispatching and accounting system just works. Nothing really fancy but work well for what it is.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
Lack of reports or being able to be reactive to changes. Everything costs more money is custom. You want to know how much each individual tech made each week or month that will be x amount of money to program that. Those sorts of responses to what should be basic functions are not there. Also a lot of downtime issues and lack of support. Very slow Response times.
Capterra
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
We have been using this software for 20 years. We have no complaints.
GetApp
Ease of usage, great support staff!
Software Advice
It has a solution for the following parts of our business. Dispatch, accounting, AP, AR,GL, Inventory, Job Cost, paperless invoicing, web mobile tech application, payroll, customer notification system, customer web portal.
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
We have been using this software for 20 years. We have no complaints.
Software Advice
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
The software has made progress in its 3.0 version promptly addressing bugs and issues. It requires some effort to locate account information it also offers a range of features and is easy to learn.
G2
Customer service can be a bit lacking
G2
It does require an expert user to resolve any problems. It may not cater to every businesss requirements. Relying on external references for understanding its functionality poses challenges.
G2