Ease of use and setup
Capterra
Easy to use for the most part, but the training is definitely beneficial. Technical support is second to none.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
The software does NOT work with QuickBooks as we were lead to believe which was the biggest factor for us when we decided to purchase.
Capterra
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
Customer support is great, very friendly, so helpful and very knowledgeable and always there to help no matter what.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
Some simple things such as multiple emails being sent a quote at the same time is frustrating.
GetApp
Ease of usage, great support staff!
Software Advice
Comprehensive CRM package at a reasonable price.
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
Not easy to customize, some aspects are stilted, different platform versions are inconsistent.
Software Advice
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.
G2
Customer service can be a bit lacking
G2
Do not work most of the time and in extremely busy times it fails us a lot.
G2