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ServicePower vs Jonas-Enterprise

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Jonas-Enterprise vs ServicePower

ServicePower vs Jonas-Enterprise Comparison

Jonas-Enterprise vs ServicePower Comparison

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About Software

ServicePower
Leading field service management software provider ServicePower is committed to provide outstanding customer service and achieve considerable operational efficiencies. The only SaaS platform that enables firms to effectively manage both employee and contracted workforces is provided by ServicePower, which is trusted by field service organizations throughout the world like GE Appliances, LG, AIG, Allstate, and Siemens. In order to provide on-demand field service delivery in urban and difficult-to-reach region... Read more
Jonas-Enterprise
Jonas Enterprise is an across the board field service management solution, with bookkeeping at its center. It's for mid/large-sized GCs, specialty contractors, mechanical, HVAC, plumbing, electrical and more. Smooth out tasks with our dispatch and versatile apparatuses, so you can more readily oversee experts. Specialists can refresh work orders, audit work history, add notes and transfer pictures, all from their cell phones. Work orders are consequently refreshed for a consistent work process between the wo... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.64/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.5/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Ease of use and setup

Capterra
Pros

I actually find this software cumbersome to use and impossible to get technical support for when it doesn't work, which is often.

Capterra
Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Capterra
Cons

Total lack of support, total lack of interest in customers, after they get your money, total lack of anything remotely approaching interest when their product doesn't work properly, which is often.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

GetApp
Pros

We found Jonas easy to learn because they have THE BEST trainers and customer support. We have gotten to know that staff over the years and they are awesome.

GetApp
Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

GetApp
Cons

To add a cost in the PO and then have to change it in the parts master is ridiculous; it should update automatically.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.29/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

Ease of usage, great support staff!

Software Advice
Pros

Jonas software is reliable and gets the job done. The functions of the software meets the business need.

Software Advice
Cons

Additional cost of programming is always a frustrating component.

Software Advice
Cons

This software tends to be rather finicky to get running in any environment. Frequent issues are often frustrating to resolve with support. Their reps tend to be hit and miss. I've dealt with very helpful and completely useless support agents when reaching out for help.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.

G2
Pros

Very user friendly for our business, we really enjoy the superb customer service and their case logging system for issues is a well oiled machine. The training our company has encountered has been very helpful also.

G2
Cons

Customer service can be a bit lacking

G2
Cons

I haven't really come across many downsides. One thing I did notice with our new version is the ability to preview before posting which seems a little annoying at first, but the concept is safer for accounting practices.

G2

ServicePower vs. Jonas-Enterprise Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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