ServicePower vs Housecall Pro

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Housecall Pro vs ServicePower

ServicePower vs Housecall Pro Comparison

Housecall Pro vs ServicePower Comparison

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4.1/5

Visit Website ServicePower

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Housecall Pro

4.2/5

Visit Website Housecall Pro

About Software

ServicePower

Leading field service management software provider ServicePower is committed to provide outstanding customer service and achieve considerable operational efficiencies. The only SaaS platform that enables firms to effectively manage both employee and contracted workforces is provided by ServicePower, which is trusted by field service organizations throughout the world like GE Appliances, LG, AIG, Allstate, and Siemens. In order to provide on-demand field service delivery in urban and difficult-to-reach region... Read more

Housecall Pro

Housecall Pro is a comprehensive field service software designed to simplify and enhance operations for service-based businesses. Whether you're a plumbing, HVAC, electrical, or any other type of service professional, Housecall Pro is tailored to meet your specific needs. With features like appointment scheduling, dispatching, invoicing, and payment processing, it streamlines your workflow, saves time, and helps you deliver exceptional service to your customers. The user-friendly mobile app empowers your ... Read more

Rating Comparisons

Overall

4.1/5

4.2/5

Features

4/5

Customer Support

4.5/5

4.7/5

Pricing Score

4/5

4.6/5

Mobile App

4/5

3.4/5

Ease of Use

4.3/5

4.6/5

Popularity

4.1/5

4.4/5

Pros and Cons

Capterra

4.3/5

4.7/5

Pros

Ease of use and setup
Capterra

Pros

Love the scheduling of estimates and the ease to convert to an approved project. And the support team is top class.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

Cons

There have been several bugs and issues that go days unacknowledged and then take days to fix, meanwhile interrupting the flow of my business and causing errors for my customers.
Capterra

GetApp

4.3/5

4.7/5

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Pros

I just like the ease of use and the organisation of it. Keeps me organised and helps me accomplish more
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Cons

When your account ask for that information you will not be able to provide that to them. You will eat that loss on your tax filing.
GetApp

Software Advice

4.29/5

3.3/5

Pros

Ease of usage, great support staff!
Software Advice

Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.
Software Advice

4.0/5

4.2/5

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Pros

Great customer service. I also find the software very easy to use for my office staff and my employees in the field. Of course, we have some growing pains as we have been with a software company for several years now, But they have always been great about getting any problem we have corrected with in a timely manner.
G2

Cons

Customer service can be a bit lacking
G2

Cons

So the problems I have had would be with the Maintenance program feature which is a bit clumsy at the time but have grown leaps and bounds from when the maintenance side started.
G2