ServicePower vs Fieldpoint

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Fieldpoint vs ServicePower

ServicePower vs Fieldpoint Comparison

Fieldpoint vs ServicePower Comparison

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4.1/5

Visit Website ServicePower

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Fieldpoint

3.9/5

Visit Website Fieldpoint

About Software

ServicePower

Leading field service management software provider ServicePower is committed to provide outstanding customer service and achieve considerable operational efficiencies. The only SaaS platform that enables firms to effectively manage both employee and contracted workforces is provided by ServicePower, which is trusted by field service organizations throughout the world like GE Appliances, LG, AIG, Allstate, and Siemens. In order to provide on-demand field service delivery in urban and difficult-to-reach region... Read more

Fieldpoint

Fieldpoint is an integrated field service and project management solution that caters to users in the IT and telecommunications, medical device, HVAC, refrigeration, security systems, and other industries. This is specially designed to improve enterprise productivity, increase revenue and boost customer satisfaction. Fieldpoint also enables client billing/ERP integrations via Microsoft Dynamics GP, as well as part and inventory control and ordering. The dispatch tools for field service and longer-duratio... Read more

Rating Comparisons

Overall

4.1/5

3.9/5

Features

4/5

Customer Support

4.5/5

4.2/5

Pricing Score

4/5

3.8/5

Mobile App

4/5

Ease of Use

4.3/5

3.8/5

Popularity

4.1/5

3.7/5

Pros and Cons

Capterra

4.3/5

4.1/5

Pros

Ease of use and setup
Capterra

Pros

We really like the product and the FieldPoint services team have created some really great custom solutions for our business.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

Cons

It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
Capterra

GetApp

4.3/5

4.1/5

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Pros

The software is easy to use and is easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Cons

The biggest problem is the connection with the server.
GetApp

Software Advice

4.29/5

4.1/5

Pros

Ease of usage, great support staff!
Software Advice

Pros

Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

Cons

The mobile application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.
Software Advice

4.0/5

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Pros

It is a web hosted PSA that we use for our primary support ticketing, technical projects, resource time tracking and billing as well as some asset management. It has good functionality, provides decent reporting and has good support as well.
G2

Cons

Customer service can be a bit lacking
G2

Cons

The only thing about Fieldpoint is with a fully customizable software, the more you customize the more it could potentially break your system. Full testing scripts are needed to ensure that things will be working properly when you release any kind of change.
G2