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ServicePower vs FieldAware

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FieldAware vs ServicePower

ServicePower vs FieldAware Comparison

FieldAware vs ServicePower Comparison

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About Software

ServicePower
Leading field service management software provider ServicePower is committed to provide outstanding customer service and achieve considerable operational efficiencies. The only SaaS platform that enables firms to effectively manage both employee and contracted workforces is provided by ServicePower, which is trusted by field service organizations throughout the world like GE Appliances, LG, AIG, Allstate, and Siemens. In order to provide on-demand field service delivery in urban and difficult-to-reach region... Read more
FieldAware
FieldAware by GPS Insight offers advanced fleet and field service solutions to help you do your job better, faster, and safer. Their field service management software, FieldAware, connects and organises your office and mobile workforce, making tasks that were once difficult to do manually a breeze. It's a customizable cloud-based software that keeps track of your tasks and automates your workflow. It also stores information about past jobs and customers, provides real-time data for quicker communication, and... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.2/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.7/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

Ease of use and setup

Capterra
Pros

Field Locate is relatively easy for a technician to use, has a nice mobile app, and nice reporting features.

Capterra
Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Capterra
Cons

This has gone from bad to worse. Nobody returns phone calls, emails etc. I have even called the Sales dept and can't get through to them either.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

GetApp
Pros

Outstanding- will help create the system specific to our business. Continuous Upgrading the system.

GetApp
Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

GetApp
Cons

Make a mistake a

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.29/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.3/5
Pros

Ease of usage, great support staff!

Software Advice
Pros

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

Software Advice
Cons

Additional cost of programming is always a frustrating component.

Software Advice
Cons

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.

G2
Pros

You can enter in inspection information and keep records for each customer.

G2
Cons

Customer service can be a bit lacking

G2
Cons

Does not allow you to enter in time from your technicians.

G2

ServicePower vs. FieldAware Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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