ServicePower vs Dispatch-Me

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Dispatch-Me vs ServicePower

ServicePower vs Dispatch-Me Comparison

Dispatch-Me vs ServicePower Comparison

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4.1/5

Visit Website ServicePower

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Dispatch-Me

3.6/5

Visit Website Dispatch-Me

About Software

ServicePower

Leading field service management software provider ServicePower is committed to provide outstanding customer service and achieve considerable operational efficiencies. The only SaaS platform that enables firms to effectively manage both employee and contracted workforces is provided by ServicePower, which is trusted by field service organizations throughout the world like GE Appliances, LG, AIG, Allstate, and Siemens. In order to provide on-demand field service delivery in urban and difficult-to-reach region... Read more

Dispatch-Me

Dispatch has the goal of helping everyone involved in the field service industry. Dispatch is available to you wherever the task requires, from your office computer to a smart phone in the field. They make it simple by aggregating all service interactions onto a single platform, providing modern enterprises with a versatile set of solutions that reduce friction, improve customer experience, and consolidate real-time service interaction data to measure trending performance and drive intelligent decision-makin... Read more

Rating Comparisons

Overall

4.1/5

3.6/5

Features

4/5

3.1/5

Customer Support

4.5/5

4/5

Pricing Score

4/5

4.2/5

Mobile App

4/5

2.5/5

Ease of Use

4.3/5

4.1/5

Popularity

4.1/5

3.9/5

Pros and Cons

Capterra

4.3/5

4.1/5

Pros

Ease of use and setup
Capterra

Pros

Ahead of the leading competitors while maintaining great, affordable pricing.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

Cons

Very poor customer service. They do not reply to complaints.
Capterra

GetApp

4.3/5

4.1/5

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Pros

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Cons

Its to easy to accidentally delete an invoice. Picture quality is horrible.
GetApp

Software Advice

4.29/5

4.1/5

Pros

Ease of usage, great support staff!
Software Advice

Pros

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

Cons

Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.
Software Advice

4.0/5

5.0/5

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Pros

The scheduling for the day can be displayed and navigated while simultaneously booking another job. Also the software updates in real time.
G2

Cons

Customer service can be a bit lacking
G2

Cons

The least helpful is the invoices get mixed up for the job displayed. If i look at an invoice then switch to a different job and look for their invoice, the last customer invoice i looked at will appear in this customer's job. It can be confusing, I have to open all invoices listed to find the one I'm looking for.
G2