Ease of use and setup
Capterra
Ahead of the leading competitors while maintaining great, affordable pricing.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
Very poor customer service. They do not reply to complaints.
Capterra
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
Its to easy to accidentally delete an invoice. Picture quality is horrible.
GetApp
Ease of usage, great support staff!
Software Advice
The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.
Software Advice
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
The scheduling for the day can be displayed and navigated while simultaneously booking another job. Also the software updates in real time.
G2
Customer service can be a bit lacking
G2
The least helpful is the invoices get mixed up for the job displayed. If i look at an invoice then switch to a different job and look for their invoice, the last customer invoice i looked at will appear in this customer's job. It can be confusing, I have to open all invoices listed to find the one I'm looking for.
G2