ServicePower vs Commusoft

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Commusoft vs ServicePower

ServicePower vs Commusoft Comparison

Commusoft vs ServicePower Comparison

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4.1/5

Visit Website ServicePower

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Commusoft

4.5/5

Visit Website Commusoft

About Software

ServicePower

ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more

Commusoft

Commusoft is a comprehensive field service management software, its mobile app allows technicians to manage their tasks even without an internet connection. They can view important data, create documents, and complete tasks. The Contract Management feature helps businesses effectively manage service contracts, preventive maintenance (PPM), and service level agreements (SLAs). The CRM feature allows businesses to track potential customers (leads), service requests, and bookings. The Customer Mobile App allows... Read more

Rating Comparisons

Overall

4.1/5

4.5/5

Features

4/5

4.2/5

Customer Support

4.5/5

4.8/5

Pricing Score

4/5

4.6/5

Mobile App

4/5

4.7/5

Ease of Use

4.3/5

4.7/5

Popularity

4.1/5

4.5/5

Pros and Cons

Capterra

4.3/5

4.8/5

Pros

Ease of use and setup
Capterra

Pros

If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

Cons

No real issues can be a bit slow but more likely our internet speeds.
Capterra

GetApp

4.3/5

4.8/5

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Pros

Commusoft is a great tool for our business, great to use and great to operate.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Cons

I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
GetApp

Software Advice

4.29/5

4.8/5

Pros

Ease of usage, great support staff!
Software Advice

Pros

Much-improved features and design compared to v3.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

Cons

Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Software Advice

4.0/5

4.8/5

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Pros

The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.
G2

Cons

Customer service can be a bit lacking
G2

Cons

There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.
G2