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ServicePower vs BigChange

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BigChange vs ServicePower

ServicePower vs BigChange Comparison

BigChange vs ServicePower Comparison

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About Software

ServicePower
ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more
BigChange
BigChange's Employee TimeSheet feature allows businesses to accurately record employees' working hours. BigChange is a comprehensive Field Service Management (FSM) software, the geofencing feature allows businesses to monitor activities within geographical boundaries. The Contract Management feature allows businesses to effectively manage service contracts. This feature ensures that all tasks are recorded on time and accurately, thereby simplifying billing and payroll processes. The Time Tracking feature all... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pricing Score
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Mobile App
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Ease of use and setup

Capterra
Pros

Its are fantastic and the whole team at big change is just great and very helpful.

Capterra
Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Capterra
Cons

Tracker lagging and the use of admin not being tailored to specifics.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

GetApp
Pros

Good company to partner with , staff are friendly and very helpful , the system does exactly what it says on the tin.

GetApp
Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

GetApp
Cons

Hands down the worst mistake I have made in choosing this software for our workforce. We have had it for approximately a year and have not used it yet.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.29/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Ease of usage, great support staff!

Software Advice
Pros

The main thing is the reduction in admin time, both back office and time on site filling in job sheets.

Software Advice
Cons

Additional cost of programming is always a frustrating component.

Software Advice
Cons

The way the CRM works on the tablets. using the software correctly its impossible to create a job from the tablet to a customers specific asset.

Software Advice

ServicePower vs. BigChange Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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