The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
Very disappointed with every customer interaction.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice
It keeps the technicians on task
Software Advice
Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice
The program could be more user friendly to get it set up
Software Advice
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
The user interface and design is straightforward and mostly easy to navigate
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
Too many steps to get to one change. it could be simplified.
G2
