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Servicem8 vs Workever

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Workever vs Servicem8

Servicem8 vs Workever Comparison

Workever vs Servicem8 Comparison

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About Software

Servicem8
ServiceM8 is a highly popular field service management software that helps businesses run their field services more efficiently. The software helps assign work orders to technicians, track performance, and update them upon completion. It also includes automatic task reminders, priority scheduling, and workflow options. Technicians can access work orders, view customer information, and create service reports via their smartphone or tablet.... Read more
Workever
Workever is known for managing work orders well. The special job scheduling feature of this software has proved to be very helpful in efficiently scheduling and assigning tasks to field businesses and their field employees. It can manage field operations properly through a drag-and-drop calendar. It provides important tools like digital forms and reporting, which allows field employees to fill out on-site forms and upload them to the system instantly. This software helps businesses to perform processes like ... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.7/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.

Capterra
Pros

Great app for those businesses who want to be organised and provide a professional service to their customers.

Capterra
Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.

Capterra
Cons

Not being able to capture PO at any stage except on Job.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.

GetApp
Pros

Brilliant software which changes your life and the way you work.

GetApp
Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.

GetApp
Cons

This is difficult when trying to compare time-keeping clocks with tasks.

GetApp
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.

G2
Pros

Worker is very easy to learn and use, the system is great to navigate and looks good

G2
Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.

G2
Cons

Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time

G2

Servicem8 vs. Workever Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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