Servicem8 vs Upkeep

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Upkeep vs Servicem8

Servicem8 vs Upkeep Comparison

Upkeep vs Servicem8 Comparison

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4.3/5

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Upkeep

4.2/5

Visit Website Upkeep

About Software

Servicem8

ServiceM8 is a highly popular field service management software that helps businesses run their field services more efficiently. The software helps assign work orders to technicians, track performance, and update them upon completion. It also includes automatic task reminders, priority scheduling, and workflow options. Technicians can access work orders, view customer information, and create service reports via their smartphone or tablet.... Read more

Upkeep

UpKeep is a leading computerized maintenance management system (CMMS), this field service software is designed for mobile devices. This software allows users to easily create, manage, and complete work orders. UpKeep also provides the facility to create custom checklists, which are useful for inspections, regular calibration, and other processes. This software provides the facility to track inventory levels, ensure the availability of spare parts, and manage stock effectively, and this facility ensures that ... Read more

Rating Comparisons

Overall

4.3/5

4.2/5

Features

4.5/5

3.4/5

Customer Support

4.5/5

4.8/5

Pricing Score

4.7/5

4.5/5

Mobile App

3.5/5

3.7/5

Ease of Use

4.5/5

4.6/5

Popularity

4.2/5

Pros and Cons

Capterra

4.6/5

4.7/5

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Pros

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

Cons

The initial challenge is determining the depth at which to utilise this software most effectively. Whenever an organisation chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Capterra

GetApp

4.6/5

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Pros

Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Cons

The cost per user is steep for small businesses.
GetApp

4.5/5

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Pros

I can oversee my workload, prioritize and update jobs as needed, and set filters to speed up visibility for my needs. I like the notifications that are what are really helpful for my day to day work schedule. Also, others on my team have visibility to my work load so we avoid doubling up doing the same job.
G2

Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2

Cons

I am still learning this program daily, so I can't specify anything I dislike. I constantly find little tricks that help streamline my personal needs and the companies. Occasionally on small tasks I feel that I spend more time entering data than I do just doing the work.
G2