The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
The initial challenge is determining the depth at which to utilise this software most effectively. Whenever an organisation chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
Easy to bring technicians onto the system, most technicians are up & using system proficiently in 5 days or less.
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
The cost per user is steep for small businesses.
GetApp
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
I can oversee my workload, prioritize and update jobs as needed, and set filters to speed up visibility for my needs. I like the notifications that are what are really helpful for my day to day work schedule. Also, others on my team have visibility to my work load so we avoid doubling up doing the same job.
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
I am still learning this program daily, so I can't specify anything I dislike. I constantly find little tricks that help streamline my personal needs and the companies. Occasionally on small tasks I feel that I spend more time entering data than I do just doing the work.
G2
