The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
The ability to automate many of our daily tasks and customer touch points.
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
I really wish we had found Thermogrid sooner.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
This will be VERY important to our company as we grow. Also the awesome amount of support that we have from the people behind the scenes.
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training.
GetApp
Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice
It works great when you have service it is easy to use and learn even if your not a computer tech person.
Software Advice
Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice
Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call.
Software Advice
