Servicem8 vs ServiceWorks

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ServiceWorks vs Servicem8

Servicem8 vs ServiceWorks Comparison

ServiceWorks vs Servicem8 Comparison

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4.3/5

Visit Website Servicem8

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ServiceWorks

3.6/5

Visit Website ServiceWorks

About Software

Servicem8

ServiceM8 is a highly popular field service management software that helps businesses run their field services more efficiently. The software helps assign work orders to technicians, track performance, and update them upon completion. It also includes automatic task reminders, priority scheduling, and workflow options. Technicians can access work orders, view customer information, and create service reports via their smartphone or tablet.... Read more

ServiceWorks

ServiceWorks is a comprehensive field service management software, specially designed for service-based businesses. This software helps businesses increase efficiency and productivity by automating various tasks and simplifying processes. The inventory management feature gives businesses full control over the status of their stock. This feature helps in tracking inventory in real-time, monitoring stock levels, and estimating order requirements. The multi-location inventory feature of ServiceWorks gives busin... Read more

Rating Comparisons

Overall

4.3/5

3.6/5

Features

4.5/5

4/5

Customer Support

4.5/5

4.1/5

Pricing Score

4.7/5

3.8/5

Mobile App

3.5/5

2.5/5

Ease of Use

4.5/5

3.6/5

Popularity

4.2/5

3.7/5

Pros and Cons

Capterra

4.6/5

3.8/5

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Pros

Their system is very user friendly and I love the customization for their format.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

Cons

These are both items that have failed before and I'm sure will fail again. They fail to test updates sufficiently when they are made time and time again.
Capterra

GetApp

4.6/5

3.8/5

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Pros

I run a team of about 7 techs as of now and we have used many other softwares and this is by far the best. Customer service is friendly and helps you with every need.
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Cons

When there are multiple steps for a given operation, if one step is not done correctly, it can be time-consuming and frustrating to figure out what went wrong and to correct it.
GetApp

Software Advice

4.6/5

3.8/5

Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice

Pros

I like that everything can be managed in one spot.
Software Advice

Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice

Cons

It's a bit overwhelming having features I don’t use, would be nice to have the option to have sections appear or not. Ex item/part
Software Advice

4.5/5

3.5/5

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Pros