Servicem8 vs Sera

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Sera vs Servicem8

Servicem8 vs Sera Comparison

Sera vs Servicem8 Comparison

Change

4.3/5

Visit Website Servicem8

Change

Sera

4.24/5

Visit Website Sera

About Software

Servicem8

Servicem8 is the app for exchange workers for hire and administration organizations, like plumbing, electrical, hvac and refrigeration, locksmiths, cleaners — any sort of private business which manages tasks and staff in the field. We're a job, staff and client management solutions, with all that to run your everyday in one spot — computerized work cards, planning, quotes, staff areas, client messages and emails, work notes and photographs, online appointments, structures, resource the board, invoicing a... Read more

Sera

Sera helps little to moderate sized HVAC, plumbing, and electrical businesses make more money by cutting as the day progresses to-day confusion and assisting centre around the most elevated esteem with working. Sera assists entrepreneurs with focusing just on the main thing, making it more straightforward to prepare new staff, decrease turnover, and quit depending entirely on the one staff member who knows how to function the product. Sera was made with the fundamental standard of assisting private workers... Read more

Rating Comparisons

Overall

4.3/5

4.24/5

Features

4.5/5

3.4/5

Customer Support

4.5/5

4.8/5

Pricing Score

4.7/5

4.4/5

Mobile App

3.5/5

Ease of Use

4.5/5

4.4/5

Popularity

4.2/5

Pros and Cons

Capterra

4.6/5

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Pros

This is a very easy-to-use platform, easy to train and implement.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

Cons

Need to be able to edit the booking windows.
Capterra

GetApp

4.6/5

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Pros

Sensitive content was the best thing that SERA has. She is the best and made a very difficult transition much better.
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Cons

I disliked that the job summary from previous work down prior to Sera was not available.
GetApp

Software Advice

4.6/5

Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice

Pros

It is so easy to use and easy to navigate. I love NOT having to map and consolidate jobs, that Sera does it for you!
Software Advice

Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice

Cons

I do not like that info didn't carry over from old system, so we are still using the old system and working out of both is not ideal and more time consuming.
Software Advice

4.5/5

4.3/5

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Pros

Support staff is great. System is easy to use. Accessible from the desktop to tablets to cell phones. Zapier triggers are great - need more.
G2

Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2

Cons

There is no published roadmap. We don't know if we should invest in developing external (or connected) functionality or not. It would help to have a report writer to develop custom reports.
G2