The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
The tool needs specific resource for installation and configuration
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
The tool covers most requirements for the service activity from Call handling to dispatching and service inventory management. It also interfaced with the Service contract module
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
The tool needs specific resource for installation and configuration
GetApp
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
The most helpful thing is that it has a lot of features and options that can be implemented into your business
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
The user interface complications and crashes a lot too many features all working at once
G2
