The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
OctopusPro makes it extremely easy to manage our staff, customers, bookings, invoicing, payments, sales campaigns and a whole lot more. Our entire team are very impressed. OctopusPro really has too many features to mention in this review. A few features to mention: - Technician AND customer facing app - Very helpful dashboard - Jobs status notification to clients - Ability for field workers to manage a job end to end (job check in, arrived onsite, work completed, accept payment), etc. - Very responsive Customer Service
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.
GetApp
Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice
Easy to use, covers every aspect of our business from lead management to quote and booking to invoice and payment management.
Software Advice
Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice
It was a little difficult to set up due to all the advanced features however we understand why, also sometimes it takes a few seconds to save bookings.
Software Advice
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
offer a free trial and also many premium plans who fix for small and big teams as well, the starting price is very ship, so you do not need to pay a big amount of many per month for 1 to 5 users, octopuspro also counts with an integrated payment system, very easy to set up
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
The process of setup takes a little more longer, there are so many advanced features and that is why it takes so much time to configure it, about the calendar we are very satisfied about it, but we could be better is they could add a drag and drop function to it
G2
