Servicem8 vs MobiWork

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MobiWork vs Servicem8

Servicem8 vs MobiWork Comparison

MobiWork vs Servicem8 Comparison

Change

4.3/5

Visit Website Servicem8

Change

MobiWork

4.53/5

Visit Website MobiWork

About Software

Servicem8

ServiceM8 is a highly popular field service management software that helps businesses run their field services more efficiently. The software helps assign work orders to technicians, track performance, and update them upon completion. It also includes automatic task reminders, priority scheduling, and workflow options. Technicians can access work orders, view customer information, and create service reports via their smartphone or tablet.... Read more

MobiWork

MobiWork offers a well-planned, smart, and efficient solution to improve business management, field operations, and customer experience. The software is primarily used by companies providing home services such as HVAC, pest control, lawn care, and delivery. The software allows businesses to track their work orders, assign work, and prioritize them. The software saves time and resources by automating the work order process. MobiWork also allows businesses to customize the software according to their unique ne... Read more

Rating Comparisons

Overall

4.3/5

4.53/5

Features

4.5/5

3.9/5

Customer Support

4.5/5

4.9/5

Pricing Score

4.7/5

4.9/5

Mobile App

3.5/5

4.6/5

Ease of Use

4.5/5

4.8/5

Popularity

4.2/5

4.1/5

Pros and Cons

Capterra

4.6/5

4.9/5

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Pros

Mobiwork has allowed us to process requests from quote through dispatch and completion to invoice without the need for more expensive platforms that cost many multiples compared to this program. Ability for a small staff to perform all needed functions for quoting, scheduling, dispatching, and invoicing in one package.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

Cons

This limitation might require manual data entry or additional workarounds to synchronise information with other software used in the organisation.
Capterra

GetApp

4.6/5

4.9/5

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Pros

It has been easy to use and the functionality is good for our purposes. Service also has been very good and quick to respond.
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Cons

The app on my phone does not work as well as it does on my tablet.
GetApp

4.5/5

4.9/5

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Pros

We use mobiworks for inventory, work orders, and invoicing. All of our products, services, and customers are linked to our QBO account so we are able to create, dispatch, and invoice customers directly from the field. We were using paper invoicing before Mobiworks, and it has been a game changer. We are able to track inventory from vendors, to the warehouse, and finally to the service vehicles.
G2

Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2

Cons

We were a bit overwhelmed by the customization options within the program, but we are happy with the support team, and they're available to customise options and help with coding solutions as issues arise. The web help centre could use more articles and videos.
G2