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Servicem8 vs Kickserv

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Kickserv vs Servicem8

Servicem8 vs Kickserv Comparison

Kickserv vs Servicem8 Comparison

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About Software

Servicem8
Servicem8 is the app for exchange workers for hire and administration organizations, like plumbing, electrical, hvac and refrigeration, locksmiths, cleaners — any sort of private business which manages tasks and staff in the field. We're a job, staff and client management solutions, with all that to run your everyday in one spot — computerized work cards, planning, quotes, staff areas, client messages and emails, work notes and photographs, online appointments, structures, resource the board, invoicing a... Read more
Kickserv
Kickserv offers an efficient and affordable method to schedule and manage jobs, estimates, invoices, and payments while managing leads, scheduling them, and managing them remotely. All plans come with mobile apps for iOS and Android as well as QuickBooks integration. Kickserv is made to work for a variety of different businesses, including those related to plumbing, HVAC, computer repair, electrical work, handyman services, carpet cleaning, lawn care, painting, pool maintenance, maid services, pest contr... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
star-iconstar-iconhalf-star-iconblank-star-iconblank-star-icon 2.8/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.

Capterra
Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.

Capterra
Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.

Capterra
Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.

GetApp
Pros

Easy to manage and very helpful everywhere (office, on a field)

GetApp
Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.

GetApp
Cons

Some features are on PC but not on mobile.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.

Software Advice
Pros

The ability to store everything together.

Software Advice
Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.

Software Advice
Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.

G2
Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.

G2
Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.

G2
Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).

G2

Servicem8 vs. Kickserv Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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