Servicem8 vs Kickserv

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Kickserv vs Servicem8

Servicem8 vs Kickserv Comparison

Kickserv vs Servicem8 Comparison

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4.3/5

Visit Website Servicem8

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Kickserv

4/5

Visit Website Kickserv

About Software

Servicem8

ServiceM8 is a highly popular field service management software that helps businesses run their field services more efficiently. The software helps assign work orders to technicians, track performance, and update them upon completion. It also includes automatic task reminders, priority scheduling, and workflow options. Technicians can access work orders, view customer information, and create service reports via their smartphone or tablet.... Read more

Kickserv

Kickserve is a cloud-based field service software that is especially known for managing medium-sized businesses with great efficiency. This software is designed for HVAC and plumbing. This software has proved to be very helpful in securing and storing all the important data of the customers in an organized manner. Through this, the service provided to the customers, payment information can be tracked through easy steps. This software also provides the facility to send invoices and collect payments. Kickserve... Read more

Rating Comparisons

Overall

4.3/5

4/5

Features

4.5/5

4.3/5

Customer Support

4.5/5

4.4/5

Pricing Score

4.7/5

4.4/5

Mobile App

3.5/5

2.8/5

Ease of Use

4.5/5

4.4/5

Popularity

4.2/5

4.1/5

Pros and Cons

Capterra

4.6/5

4.4/5

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

GetApp

4.6/5

4.4/5

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Software Advice

4.6/5

4.4/5

Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice

Pros

The ability to store everything together.
Software Advice

Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

4.5/5

4.4/5

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2