Pros
The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
Pros
It is a great tool for the IT departments to use. It even saves details from Email sent by creator.
Capterra
Cons
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
Cons
It is not very user friendly for business users. Only the ticket requestor on business side can update the ticket without any help from the IT Help Desk.
Capterra
Servicem8 vs. GoServicePro Features
Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal