The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
I love working with this software. Their helpdesk is just amazing, I couldn't ask for anything more.
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
After having a terrible experience with another software company, I was terrified to try anything else.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
My experience has been great I purchased this when I first started my business and it’s been my best investment.
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
The only one problem that I have encountered, has been the condition where weather, or telecommunications failure has not allowed me to contact the main software server directly.
GetApp
Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice
It is very intuitive and easy to use. It has all the features we need for our technicians in one place. They are able to perform all of their daily functions from the app.
Software Advice
Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice
As the Office Manager, I wish it had more reporting functions and we could pick and choose what extra features we wanted, instead of upgrading completely to pro. But I would not sacrifice my techs ease of use and functionality for my reporting.
Software Advice
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
We didn’t have any business software, and researched many different options. We decided to go with GD and are 100% satisfied. The software exceeded our expectations and also saved up money and time. We have referred many others to GD since we started using it. The tech support is also extremely responsive and helpful if you have any questions.
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
The only thing we dislike is that we didn’t start using GD sooner. We have only had connection issues but that is due to poor cellular service due to rural area.
G2
