The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
The customer service, especially [SENSITIVE CONTENT], has been SUPER helpful answering all my questions with promptness and accuracy. Very much appreciated, especially when you're a
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
Deleting and changing invoices is a pain and when the QB sync screws up with payment it sometimes still says invoiced when it has been paid and there is no way to manually change the status.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
For just starting out my business and coming from more expensive software it was the best decision I made to help keep everything organised and flowing. Great choice for any tech to use.
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
Software is not working well for us as we have single customers with a lot of individual sites and units to keep up with.
GetApp
Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice
What I liked most about FieldPulse are the features that it has for the price of using the software. It is very reasonably priced for big companies all the way down to the single person business.
Software Advice
Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice
Wish they had estimating options as well as item/service database features, but after talking to a rep, it looks that they are continually working on it and puts my expectancy on these features at ease knowing that they are improving all the time.
Software Advice
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
I love the customization of bid forms for your own company layout. I also like the ease of creating proposals and how easy it is to reorganise or edit them. The template creator makes putting together big quotes less time consuming. This software is definitely helping our productivity!
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
The biggest drawback for me, as an estimator, is the Line Items catalogue. Every single different line item I create has to be catalogued which ends up creating a huge catalogue of very similar line items. You should be able to create a line item from a standard line item in the catalogue and just make small changes to fit your proposal needs without having to save every little difference.
G2
