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Servicem8 vs FieldEquip

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FieldEquip vs Servicem8

Servicem8 vs FieldEquip Comparison

FieldEquip vs Servicem8 Comparison

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About Software

Servicem8
ServiceM8 is a highly popular field service management software that helps businesses run their field services more efficiently. The software helps assign work orders to technicians, track performance, and update them upon completion. It also includes automatic task reminders, priority scheduling, and workflow options. Technicians can access work orders, view customer information, and create service reports via their smartphone or tablet.... Read more
FieldEquip
FieldEquip field service software is a useful solution for home service providing businesses that mainly offer their services in sectors such as oil and gas industry, manufacturing and production, plumbing, electrical, fire and security systems. The advanced features of this software, such as predictive maintenance, real-time tracking, help in managing businesses efficiently and increasing their competitiveness. FieldEquip promotes paperless operations and business management. Its main objective is to ope... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.4/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
star-iconstar-iconstar-iconstar-iconstar-icon 5/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.5/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.

Capterra
Pros

Over all simple to use and I like that it syncs instantly

Capterra
Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.

Capterra
Cons

The fact that I can’t look up a job by typing in the job number. I must type in the assigned w#. In order to find that I must scroll through 100+jobs to find it

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.

GetApp
Pros

Ease of use. It works well. The system captures what we require

GetApp
Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.

GetApp
Cons

A few glitches once and awhile but overall pretty good

GetApp
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.

G2
Pros

FieldEquip's inspection and compliance module is the best. We are using it for almost a year and managing all our safety compliance through this.

G2
Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.

G2
Cons

App needs to add more inbuilt integrations

G2

Servicem8 vs. FieldEquip Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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