Servicem8 vs Dispatch-Me

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Dispatch-Me vs Servicem8

Servicem8 vs Dispatch-Me Comparison

Dispatch-Me vs Servicem8 Comparison

Change

4.3/5

Visit Website Servicem8

Change

Dispatch-Me

3.6/5

Visit Website Dispatch-Me

About Software

Servicem8

Servicem8 is the app for exchange workers for hire and administration organizations, like plumbing, electrical, hvac and refrigeration, locksmiths, cleaners — any sort of private business which manages tasks and staff in the field. We're a job, staff and client management solutions, with all that to run your everyday in one spot — computerized work cards, planning, quotes, staff areas, client messages and emails, work notes and photographs, online appointments, structures, resource the board, invoicing a... Read more

Dispatch-Me

Dispatch has the goal of helping everyone involved in the field service industry. Dispatch is available to you wherever the task requires, from your office computer to a smart phone in the field. They make it simple by aggregating all service interactions onto a single platform, providing modern enterprises with a versatile set of solutions that reduce friction, improve customer experience, and consolidate real-time service interaction data to measure trending performance and drive intelligent decision-makin... Read more

Rating Comparisons

Overall

4.3/5

3.6/5

Features

4.5/5

3.1/5

Customer Support

4.5/5

4/5

Pricing Score

4.7/5

4.2/5

Mobile App

3.5/5

2.5/5

Ease of Use

4.5/5

4.1/5

Popularity

4.2/5

3.9/5

Pros and Cons

Capterra

4.6/5

4.1/5

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Pros

Ahead of the leading competitors while maintaining great, affordable pricing.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

Cons

Very poor customer service. They do not reply to complaints.
Capterra

GetApp

4.6/5

4.1/5

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Pros

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Cons

Its to easy to accidentally delete an invoice. Picture quality is horrible.
GetApp

Software Advice

4.6/5

4.1/5

Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice

Pros

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows users to determine who they want to share the information with.
Software Advice

Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice

Cons

Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.
Software Advice

4.5/5

5.0/5

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Pros

The scheduling for the day can be displayed and navigated while simultaneously booking another job. Also the software updates in real time.
G2

Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2

Cons

The least helpful is the invoices get mixed up for the job displayed. If i look at an invoice then switch to a different job and look for their invoice, the last customer invoice i looked at will appear in this customer's job. It can be confusing, I have to open all invoices listed to find the one I'm looking for.
G2