The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for rapid growth.
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
GetApp
Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice
Connecteam is a software that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate.
Software Advice
Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice
Getting staff used to a new clock in the system will always be difficult.
Software Advice
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
The main thing that caught my attention was how customizable and user-friendly it was. It has MANY features and allows you to create the workspace needed for your business
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
The pricing is currently cost prohibitive for a small business of 2-5 people. After a recent review the company reached out and is using feedback for future developments.
G2
