Servicem8 vs Connecteam

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Connecteam vs Servicem8

Servicem8 vs Connecteam Comparison

Connecteam vs Servicem8 Comparison

Change

4.3/5

Visit Website Servicem8

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Connecteam

4.4/5

Visit Website Connecteam

About Software

Servicem8

Servicem8 is the app for exchange workers for hire and administration organizations, like plumbing, electrical, hvac and refrigeration, locksmiths, cleaners — any sort of private business which manages tasks and staff in the field. We're a job, staff and client management solutions, with all that to run your everyday in one spot — computerized work cards, planning, quotes, staff areas, client messages and emails, work notes and photographs, online appointments, structures, resource the board, invoicing a... Read more

Connecteam

Connecteam is a workforce management tool that enables managers to put company operations on autopilot and focus on business growth while also allowing employees to be more productive, flexible, and joyful. Saving time and increasing productivity with mobile-first custom checklists, forms, and reports; Scheduling shifts and tracking work hours with GPS time clock; Simplifying employee communication, enhancing professional abilities, managing daily activities, and so much more, all in one app. Active Director... Read more

Rating Comparisons

Overall

4.3/5

4.4/5

Features

4.5/5

3.7/5

Customer Support

4.5/5

4.9/5

Pricing Score

4.7/5

4.8/5

Mobile App

3.5/5

4.1/5

Ease of Use

4.5/5

4.7/5

Popularity

4.2/5

4.3/5

Pros and Cons

Capterra

4.6/5

4.8/5

Pros

The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra

Pros

Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for rapid growth.
Capterra

Cons

Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra

Cons

SMS functions didn't go well, probably due to local regulations SMS may have delivery failures.
Capterra

GetApp

4.6/5

4.8/5

Pros

Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp

Pros

Fantastic customer service, with fast and accurate responses. They do a good job of trying to make sure you understand how to use the app to its full capacity.
GetApp

Cons

Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp

Cons

Unless like competitors we also KNOW what we pay for and no ridiculous add-on costs coming on afterwards.
GetApp

Software Advice

4.6/5

4.8/5

Pros

Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice

Pros

Connecteam is a software that is being used departmentally in the institution.It makes it possible for members of each department to internally communicate.
Software Advice

Cons

Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice

Cons

Getting staff used to a new clock in the system will always be difficult.
Software Advice

4.5/5

4.3/5

Pros

ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2

Pros

The main thing that caught my attention was how customizable and user-friendly it was. It has MANY features and allows you to create the workspace needed for your business
G2

Cons

ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2

Cons

The pricing is currently cost prohibitive for a small business of 2-5 people. After a recent review the company reached out and is using feedback for future developments.
G2