The support staff are SUPERB - very efficient, responsive & exceptionally helpful. Keep up the good work, everyone.
Capterra
If you have a bespoke request they are more than happy to work with you to implement this. Would highly recommend this package to anyone in this line of business.
Capterra
Horrible customer service when it comes to trying to cancel service. No one in chat or by email or phone knows how to cancel their service.
Capterra
No real issues can be a bit slow but more likely our internet speeds.
Capterra
Intuitive but very powerful but when you do need help their support team is ready and able. There are so many options it is best to just click on everything.
GetApp
Commusoft is a great tool for our business, great to use and great to operate.
GetApp
Missing intervention features and worst of all is the lack of customer support and development forthcoming.
GetApp
I have lost thousands on missed gas Certs since leaving. No help at all to find data on clients.
GetApp
Great software for a startup company or even a large company. servicem8 is more powerful software and meets all our needs now and has options that will meet all future needs.
Software Advice
Much-improved features and design compared to v3.
Software Advice
Customer support is email or chat only and sometimes needs immediate help and can't get it that fast. Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice.
Software Advice
Difficult to say, as still getting used to it - finding it hard to navigate exactly where I want to go and see exactly the information I want to see, but this may be largely down to needing more time on it.
Software Advice
ServiceM8 makes it easy for us to manage technical teams in the field and offer support. It can be used to schedule tasks. deploy as well as locate personnel in real-time. It is easy to use.
G2
The diaries allow us to book work well in advance and trackers / diaries show where engineers are in real time. With estimating and invoicing also integrated, Commusoft combines everything you need which in turn has allowed our company to grow from a team of 3-4 to 10+ now.
G2
ServiceM8 is hard to integrate with other software. This increases the time to complete some tasks as you have to run other software separately.
G2
There have been some issues with accounts software integration and it feels this could be upgraded / smoothed out. There good thing about commusoft is there are always updates and it feels like this will become a smoother aspect in time. I'd love for it to allow us to picture invoices and them going straight through to Sage as per other accounting software.
G2
