Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
It seemed user friendly and like it would streamline our business. It has a lot of useful features if you can find them when you need them.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
Very disappointed with every customer interaction.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
Very responsive to help you understand how too spend more money to make less money writing a simple invoice.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
They used to charge for every call to tech support but after complaints that was changed.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
It keeps the technicians on task
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
The program could be more user friendly to get it set up
Software Advice
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
The user interface and design is straightforward and mostly easy to navigate
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
Too many steps to get to one change. it could be simplified.
G2
