Service-titan vs Workever

Home >

Workever vs Service-titan

Service-titan vs Workever Comparison

Workever vs Service-titan Comparison

Change

3.9/5

Visit Website Service-titan

Change

Workever

3.6/5

Visit Website Workever

About Software

Service-titan

ServiceTitan includes industry best practices to assist you in streamlining operations, increasing sales, delivering a better customer experience, lowering expenses, and managing your business more efficiently. it is used by the top service companies in the globe and is trusted by over 100,000 professionals. servicetitan is a robust yet user-friendly platform that combines scheduling, dispatch, billing, sales, marketing, reporting, and more in a mobile environment. it made field services business operatio... Read more

Workever

Workever is a field service and job management software that helps organizations in managing dispatch operations, client relations, and administrative tasks. Users can import customer data into the system, such as site addresses, contact information, or critical notes, and then allocate jobs to field agents using the drag-and-drop functionality. Businesses can use Workever to filter task details by status, priority, customer ID, date range, assigned field worker, or job type. Users can also export files i... Read more

Rating Comparisons

Overall

3.9/5

3.6/5

Features

4.3/5

4.2/5

Customer Support

4.2/5

4.7/5

Pricing Score

3.6/5

4.5/5

Mobile App

3.65/5

Ease of Use

4.1/5

4.5/5

Popularity

3.8/5

3.7/5

Pros and Cons

Capterra

4.3/5

4.5/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Great app for those businesses who want to be organised and provide a professional service to their customers.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

Not being able to capture PO at any stage except on Job.
Capterra

GetApp

4.3/5

4.5/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Brilliant software which changes your life and the way you work.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

This is difficult when trying to compare time-keeping clocks with tasks.
GetApp

4.4/5

4.0/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Worker is very easy to learn and use, the system is great to navigate and looks good
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons

Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time
G2