Service-titan vs Workever

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Workever vs Service-titan

Service-titan vs Workever Comparison

Workever vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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Workever

3.6/5

Visit Website Workever

About Software

Service-titan

ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more

Workever

Workever is known for managing work orders well. The special job scheduling feature of this software has proved to be very helpful in efficiently scheduling and assigning tasks to field businesses and their field employees. It can manage field operations properly through a drag-and-drop calendar. It provides important tools like digital forms and reporting, which allows field employees to fill out on-site forms and upload them to the system instantly. This software helps businesses to perform processes like ... Read more

Rating Comparisons

Overall

3.9/5

3.6/5

Features

4.3/5

4.2/5

Customer Support

4.2/5

4.7/5

Pricing Score

3.6/5

4.5/5

Mobile App

3.65/5

Ease of Use

4.1/5

4.5/5

Popularity

3.8/5

3.7/5

Pros and Cons

Capterra

4.3/5

4.5/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Great app for those businesses who want to be organised and provide a professional service to their customers.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

Not being able to capture PO at any stage except on Job.
Capterra

GetApp

4.3/5

4.5/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Brilliant software which changes your life and the way you work.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

This is difficult when trying to compare time-keeping clocks with tasks.
GetApp

4.4/5

4.0/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Worker is very easy to learn and use, the system is great to navigate and looks good
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons

Sometimes Worker takes a while to load and jobs don't always update on the schedule straight away without you having to reload the page, which is understandable but just something to be aware of if multiple jobs are being booked and moved at the same time
G2