Service-titan vs Verizonconnect

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Verizonconnect vs Service-titan

Service-titan vs Verizonconnect Comparison

Verizonconnect vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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Verizonconnect

3.3/5

Visit Website Verizonconnect

About Software

Service-titan

ServiceTitan includes industry best practices to assist you in streamlining operations, increasing sales, delivering a better customer experience, lowering expenses, and managing your business more efficiently. it is used by the top service companies in the globe and is trusted by over 100,000 professionals. servicetitan is a robust yet user-friendly platform that combines scheduling, dispatch, billing, sales, marketing, reporting, and more in a mobile environment. it made field services business operatio... Read more

Verizonconnect

Verizon Connect gives businesses the knowledge and insights they need to streamline their processes and spur expansion. Verizon Connect properly assesses a user's fleet's performance through a cloud-based, end-to-end solution, reveals hidden expenses and potential for greater efficiency, and gives users the tools they need to manage service more effectively with real-time alerts and data. Verizon Connect meets your expectations whether you want to monitor safety, compliance, or productivity in an effectiv... Read more

Rating Comparisons

Overall

3.9/5

3.3/5

Features

4.3/5

3.9/5

Customer Support

4.2/5

2.7/5

Pricing Score

3.6/5

2.8/5

Mobile App

3.65/5

3.5/5

Ease of Use

4.1/5

3.4/5

Popularity

3.8/5

Pros and Cons

Capterra

4.3/5

3.2/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Extremely easy to use, Granular functionality for alerts, personalizable dashboards, Great monitoring features.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

The day to day tasks and the bulk tasks need an upgrade. Things that other platforms do VZW needs to do
Capterra

GetApp

4.3/5

3.2/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.
GetApp

Software Advice

4.3/5

3.2/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

Product enhancement of certain issues. Example, more than one email address, speed of program when changing on the dashboard.
Software Advice

4.4/5

3.8/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

Nothing, they suck at everything. They can't help you with anything.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons

Everything sucks, customer service sucks, they can't help you at all. Worst company ever, customer service sucks and they charge you for additional devices. When you find out and try getting your money back they can’t help you at all and go around saying they will escalate the case. I was charged for 2 additional devices for an entire year. Try getting my money back, they never call me back.
G2