Home >

Service-titan vs Skedulo

Home >

Skedulo vs Service-titan

Service-titan vs Skedulo Comparison

Skedulo vs Service-titan Comparison

Change
Change

About Software

Service-titan
ServiceTitan includes industry best practices to assist you in streamlining operations, increasing sales, delivering a better customer experience, lowering expenses, and managing your business more efficiently. it is used by the top service companies in the globe and is trusted by over 100,000 professionals. servicetitan is a robust yet user-friendly platform that combines scheduling, dispatch, billing, sales, marketing, reporting, and more in a mobile environment. it made field services business operatio... Read more
Skedulo
Skedulo constructs deskless efficiency software for the 80% of global workers who don't work in a traditional office setting. From representatives in fixed location facilities to mobile field workers on the cutting edge, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organisations have utilised Skedulo's Deskless Efficiency Cloud to book over 35M appointments worldwide. Skedulo offers undertaking grade software-as-a-service (Saas) representative bo... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.65/5
NA
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.

Capterra
Pros

Skedulo has enabled us to scale, control and communicate with our team in an efficient and professional manner. Its ease of use continues to impress us even after 4 years and their mission for continuous improvement means the app is always being enhanced.

Capterra
Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.

Capterra
Cons

Nothing, the software fulfils all we need from it.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

GetApp
Pros

One of the best applications to use from a mobile perspective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.

GetApp
Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.

GetApp
Cons

They need to make few updates from time to time on the maps therefore it is an issue.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.

Software Advice
Pros

One of the best applications to use from a mobile perspective as they have made it real simple, fast, reliable and no breakage during work on the mobile application. Their customer support is great.

Software Advice
Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.

Software Advice
Cons

They need to make few updates from time to time on the maps therefore it is an issue.

Software Advice
Trust-radius img
Trust Radius
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4.0/5
Pros

Initial Scheduling, Price Book

Trust Radius
Pros

Provides enough tabs to get all the information to our phlebotomists.

Trust Radius
Cons

Quickbooks integration, Emergency Customer service availability

Trust Radius
Cons

It would be nice to have a way to communicate directly through the app. Like a live chat option open from us to our phlebotomist Skedulo users.

Trust Radius
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.

G2
Pros

The tool for marking days complete is simple but if there was a reminder notification to mark when you start a job that would be helpful.

G2
Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.

G2
Cons

I wish that the notifications for new jobs would be in chronological date order. Randomness is difficult. I also wonder if there is a way to approve jobs for the entire year. Having jobs sitting in notifications and not populating on your calendar makes it easy to miss something which could be catastrophic for business.

G2

Service-titan vs. Skedulo Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

Related Comparisons