Service-titan vs ServicePower

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ServicePower vs Service-titan

Service-titan vs ServicePower Comparison

ServicePower vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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ServicePower

4.1/5

Visit Website ServicePower

About Software

Service-titan

ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more

ServicePower

ServicePower is an efficient and innovative software built on technology, and a field service program designed around user requirements, aimed at keeping the HVAC industry running smoothly and resolving bottlenecks in the process. Talking about the tools of this software, it makes better use of intelligent scheduling AI and machine learning, through which the technician's schedule can be optimized in an easy way. Tools like real-time tracking or dispatching enhance the performance of field workers. Servic... Read more

Rating Comparisons

Overall

3.9/5

4.1/5

Features

4.3/5

4/5

Customer Support

4.2/5

4.5/5

Pricing Score

3.6/5

4/5

Mobile App

3.65/5

4/5

Ease of Use

4.1/5

4.3/5

Popularity

3.8/5

4.1/5

Pros and Cons

Capterra

4.3/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

Ease of use and setup
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra

GetApp

4.3/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp

Software Advice

4.3/5

4.29/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

Ease of usage, great support staff!
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

Additional cost of programming is always a frustrating component.
Software Advice

4.4/5

4.0/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons