Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
Ease of use and setup
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
Better suited when used at the onset or when willing to restructure the business' data ahead of time
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
Ease of usage, great support staff!
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
Additional cost of programming is always a frustrating component.
Software Advice
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
We have a large base of engineers and also can count on Solution Power to supply outcomes with little treatment from our Preparation Group.
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
Customer service can be a bit lacking
G2
