Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
We were very excited to get started with a package that seemed like it would be a powerful tool to reduce our office work.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
The integration to Quickbooks online always has issues. The balance between programs is always wrong.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
I use all their features and each one does an amazing job of saving me time and helps me better serve my clients. The people are amazing, absolutely amazing.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
The potential for making mistakes in scheduling jobs is high. These user mistakes can lead to jobs simply disappearing, or unable to be found.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
The features of the system and integration with other software.
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
The customer service made me feel like our account wasn't a priority. They also removed tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change.
Software Advice
Initial Scheduling, Price Book
Trust Radius
Service Autopilot has a user-friendly interface that is easy to navigate, making it a great choice for landscape organisations.
Trust Radius
Quickbooks integration, Emergency Customer service availability
Trust Radius
Users have reported that the system is overcomplicated and requires hours of setup and customization even for simple tasks.
Trust Radius
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
The ease of use to schedule, dispatch and bill for services as well as the automation's feature to automate tasks and events both internally and externally.
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
Filtering for data and getting accurate data in reports or lookups is sometimes difficult.
G2
