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Service-titan vs Payzerware

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Payzerware vs Service-titan

Service-titan vs Payzerware Comparison

Payzerware vs Service-titan Comparison

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About Software

Service-titan
ServiceTitan is seen as an enterprise-grade field service management software, a software designed for large businesses. Its robust CRM and marketing automation tools streamline the business, and this feature makes it different from other software. ServiceTitan's mobile app has proven to be beneficial for technicians in many ways such as real-time updates, which improve on-field work. It has a special analytics and reporting system, which makes data-driven decisions possible. ServiceTitan provides a reliable... Read more
Payzerware
Payzerware is a dedicated field service management software used by small and medium-sized businesses, through which you can conduct all the important tasks of the field business in an organized manner. This software also helps in tracking and optimizing the tasks. Payzerware's job costing feature helps in preparing an accurate analysis of the cost incurred in each project. The material and labor tracking tool helps in tracking the material and labor used in a job, so that the cost of work material can be ac... Read more

Rating Comparisons

Overall
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.9/5
star-iconstar-iconstar-iconstar-iconblank-star-icon 4/5
Features
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Customer Support
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.2/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pricing Score
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.6/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.6/5
Mobile App
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.65/5
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.1/5
Ease of Use
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.8/5
Popularity
star-iconstar-iconstar-iconhalf-star-iconblank-star-icon 3.8/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.1/5

Pros and Cons

Capttera img
Capterra
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.

Capterra
Pros

The software is very user friendly making it easy to input cards, see payments, give credit etc. Our money is in the bank the next day . Our customers love being able to go on our site and make payments from home. Payzer has top notch customer service !

Capterra
Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.

Capterra
Cons

Our techs seem to have issues swiping cards they mostly have to enter them manually. It would be nice if this worked better.

Capterra
get-app img
GetApp
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.

GetApp
Pros

The on boarding experience has been great. Very friendly knowledgeable people always willing to help with anything.

GetApp
Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.

GetApp
Cons

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

GetApp
Software-advice img
Software Advice
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.3/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.7/5
Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.

Software Advice
Pros

The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.

Software Advice
Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.

Software Advice
Cons

The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.

Software Advice
G2 img
G2
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.4/5
star-iconstar-iconstar-iconstar-iconhalf-star-icon 4.5/5
Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.

G2
Pros

Payzerware provides complete business management software including schedule / dispatch, invoicing, sales proposals, and maintenance agreements.

G2
Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.

G2
Cons

payzer is good tool for invoicing and maintaining agreement.

G2

Service-titan vs. Payzerware Features

Billing & Invoicing
Multi Location Inventory
Job Dispatching
Time Tracking
Custom Template (Email and job card)
Job Scheduling
Geofencing
Appointment management
Purchase order supplier management
Customer web portal

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