Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
Easy to manage and very helpful everywhere (office, on a field)
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
Some features are on PC but not on mobile.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
The ability to store everything together.
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice
Initial Scheduling, Price Book
Trust Radius
Easy-to-use / Easy-to-learn cloud application
Trust Radius
Quickbooks integration, Emergency Customer service availability
Trust Radius
More ability to customise templates (like adding additional artwork, pictures)
Trust Radius
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2
