Service-titan vs Kickserv

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Kickserv vs Service-titan

Service-titan vs Kickserv Comparison

Kickserv vs Service-titan Comparison

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3.9/5

Visit Website Service-titan

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Kickserv

4/5

Visit Website Kickserv

About Software

Service-titan

ServiceTitan includes industry best practices to assist you in streamlining operations, increasing sales, delivering a better customer experience, lowering expenses, and managing your business more efficiently. it is used by the top service companies in the globe and is trusted by over 100,000 professionals. servicetitan is a robust yet user-friendly platform that combines scheduling, dispatch, billing, sales, marketing, reporting, and more in a mobile environment. it made field services business operatio... Read more

Kickserv

Kickserv offers an efficient and affordable method to schedule and manage jobs, estimates, invoices, and payments while managing leads, scheduling them, and managing them remotely. All plans come with mobile apps for iOS and Android as well as QuickBooks integration. Kickserv is made to work for a variety of different businesses, including those related to plumbing, HVAC, computer repair, electrical work, handyman services, carpet cleaning, lawn care, painting, pool maintenance, maid services, pest contr... Read more

Rating Comparisons

Overall

3.9/5

4/5

Features

4.3/5

Customer Support

4.2/5

4.4/5

Pricing Score

3.6/5

4.4/5

Mobile App

3.65/5

2.8/5

Ease of Use

4.1/5

4.4/5

Popularity

3.8/5

4.1/5

Pros and Cons

Capterra

4.3/5

4.4/5

Pros

Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra

Pros

QuickBooks integration is seamless. The ease of the program and the bonus low-cost is amazing.
Capterra

Cons

There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra

Cons

Does not work correctly most of the time, confusing to use with too many steps to set up service calls.
Capterra

GetApp

4.3/5

4.4/5

Pros

Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp

Pros

Easy to manage and very helpful everywhere (office, on a field)
GetApp

Cons

Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp

Cons

Some features are on PC but not on mobile.
GetApp

Software Advice

4.3/5

4.4/5

Pros

The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice

Pros

The ability to store everything together.
Software Advice

Cons

Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice

Cons

It did not integrate with QuickBooks Online as we had hoped. It integrates with it, but not everything transfers.
Software Advice

Trust Radius

3.8/5

4.6/5

Pros

Initial Scheduling, Price Book
Trust Radius

Pros

Easy-to-use / Easy-to-learn cloud application
Trust Radius

Cons

Quickbooks integration, Emergency Customer service availability
Trust Radius

Cons

More ability to customise templates (like adding additional artwork, pictures)
Trust Radius

4.4/5

Pros

We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2

Pros

It is an easy to use service that gives good results at work as it can be used in the background and you can easily dispatch with this service.
G2

Cons

Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2

Cons

The app is very useful, but certain things can only reliably be done through the website (like marking a job done, scheduling future work and updating client details).
G2