Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
Being in the automotive industry this is a great plus. You can find several options to suit all your needs.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
Customer Portal lacks a significant amount of functionality needed.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
IFS has been wonderful to work with, great partnership and assistance where we need it.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
It's bothersome to open it sometimes since you cannot pin it to the taskbar.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time.
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
The checking of the status of a PO module should be improved. There are no IFS forums like other software to find a solution from the web.
Software Advice
Initial Scheduling, Price Book
Trust Radius
Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise.
Trust Radius
Quickbooks integration, Emergency Customer service availability
Trust Radius
Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve.
Trust Radius
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
Straightforward to navigate through the application, Endless customisable menus and events to tailor to customer needs, Friendly and approachable IFS Cloud + Consultancy Team, Excellent knowledge-based forums and windows available for IFS Customers
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
Expensive for Modifications - especially having to pay for SoW before customer decides if to proceed
G2
