Current is based out of ATL and they are amazing. Easy to use software, visual and self explanatory.
Capterra
Maybe the best feedback is that some of our staff supposed that Pocum is custom made just for our needs, because it has all what we need and its so easy to use.
Capterra
There are too many bugs and trouble areas with current basic software and they want to introduce more and more. We feel as though they grew too fast.
Capterra
They have ignored ALL requests for any sort of reimbursement. I could not use their software.
Capterra
Love the integration with phone lines, great messaging board with technicians, great marketing tracking.
GetApp
Easy to use and very cost effective with no long term commitment. I was a new user with Net Dispatcher and became very proficient in a very short time frame due to the ease of use.
GetApp
Hardest part - we cannot sell equipment through the system due to the inability for AHRI Matchups.
GetApp
After investing in them we had to give up, and that doesn’t include the countless hours lost trying to make it work.
GetApp
The scheduling and dispatching board and screens are easy to navigate and very helpful.
Software Advice
if it worked properly the feature set seems nice.
Software Advice
Mobile version is limited for techs on the field. Notifications for reminders are limited to one paragraph/set of content, not different based on the business unit.
Software Advice
reports are VERY basic - extra fees - didn't function for us.
Software Advice
We love how integrated the system can be. Scheduling, Customer Service, AR, and Marketing capabilities make our day to day operations run pretty smoothly. Once you get used to the system it is fairly easy to use.
G2
The paper free process made it really easy to automate my systems of use across various platforms. Overall really enjoyed using this program and would recommend
G2
Customer service has a bit to be desired. We have recommended ST to many other companies, but when they call for a presentation they have not been called back.
G2
There wasn't anything I disliked about Husky, I just wish it was easier to contact their support sales teams to address questions when needed! Overall great work.
G2
